1. Cancellation charges of 50% will apply on all booking regardless of whatsoever the reason (flight cancellation, non availability of seats, land slide or any natural disaster)
  2. In case of flight cancellation due to weather clients will be given following options.
    • Travel next day without any cancellation charges (provided the room(s) is available on the new dates.
    • Travel on any other date.
  3. People traveling by road will not be able to change dates or delay bookings.
  4. Shangrila Management is not responsible for PIA or any other airline refunds, ticket confirmation; however our team will support our clients to the best of their ability.